BCM
Business Communications Manager
Business Communications Manager is the award-winning Linux based IP/TDM PBX convergence system for small and medium enterprises. It offers one common feature-rich software stream on both the Business Communications Manager 50 or Business Communications Manager 450 platforms.
This system is ideal for companies that want to streamline internal operations, improve remote communications, increase employee productivity, reduce costs, and enhance customer service. Business Communications Manager delivers a common browser-based management platform that delivers unified communications capabilities, proven and reliable voice processing, and an extensive range of feature-rich business telephony applications.
BCM Features
- Unified Messaging
- Message Forwarding
- Meet-Me Conferencing
- SIP Trunking Support
- Computer Telephony Integration
- Integrated Intelligent Contact Center
- FindMe / FollowMe
- InTouch Federated Presence
Download BCM Feature Overview Sheet
What can BCM do for your business?
Full Suite of Applications
Business Communications Manager offers a full suite of applications that include voice messaging, unified messaging, interactive voice response, multimedia call center and wireless capabilities. These applications let your business reduce costs, improve productivity and customer satisfaction.
Reduced Costs
Take advantage of VoIP and SIP trunking to lower monthly local and long-distance calling costs. Business Communications Manager also delivers energy savings of up to 48% compared with Cisco UCME-3845.
Enhanced Customer Service
Advanced applications, including mobility, enable employees to be easily reached no matter where they are. Efficient call routing and automated attendants help customers reach the right person quickly.
Easy System Management
Multi-site locations are easily managed through centralized, integrated remote management and administration solutions, removing the cost and time associated with having to administrator every site on location.
Redundancy Options
These options include power, fans, and hard-drive with the ability to automatically switch over to backup capabilities without any service loss.
BCM 50
The Nortel Business Communications Manager 50 (BCM50) is an affordable, complete, converged voice, data, and feature-rich business telephony applications solution for small business and enterprise branch offices with 3 to 20 stations, and is scalable to serve more than 40 stations.
The BCM50 provides advanced capabilities such as vigorous telephony features, voice messaging, unified messaging, IP networking, Internet access, intranet access, and contact centers with skill-based call Routing. The BCM50 brings IP telephony to the users’ desktops and offers an integrated router option for Ethernet or ADSL broadband access.
With an easy-to-use, flexible architecture, the BCM50 enables small sites to benefit from convergence capabilities that were previously available only to much larger organizations. The Nortel BCM50 system lets businesses communicate over traditional voice circuits, IP networks, or a combination of both. The unified communications platform makes network management easy and facilitates Voice over IP (VoIP) calls and IP networking between offices and can help to significantly lower operating costs and overall ownership cost.
BCM 450
Business Communications Manager 450 is an award winning all-in-one, affordable platform for converged voice and data communications; ideal for medium-sized businesses and branch offices with up to 300 users.
Business Communications Manager 450 provides best in class industry capabilities including advanced unified communications (UC) such as InTouch (federated presence), FindMe/FollowMe and Message Forwarding that connect people faster and improve collaboration. Unified Messaging, Meet-Me Conferencing, Computer Telephony Integration (CTI) and Intelligent Contact Centre functionality provide your business with a competitive edge in an environment where speed and simplicity are integral to success.
Additional robust telephony features include SIP Trunking, voice messaging, IP networking, Internet access, as well as your choice of mobility and IP telephony solutions. With Business Communications Manager 450's easy-to-use and highly flexible architecture, SMBs can obtain productivity, cost-savings and the investment protection critical to success in today's business environment.
