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Avaya

Norstar ICS


The Norstar ICS portfolio – combines the latest technological advances with LCD windows on every Norstar telephone, providing powerful business communications that include ISDN functionality, Internet access, and desktop messaging.

Norstar Modular ICS – targets businesses that use more than 20 telephones and supports analog or digital lines, including ISDN BRI and PRI, for high-speed voice and data applications.

Norstar Compact ICS – is built to meet the existing telephony requirements of small businesses with a requirement for 20 telephones or less and accommodates future growth.

Norstar 3x8 – is expandable up to three lines and eight extensions and offers features that help businesses to manage communications and improve customer service.

Norstar Applications – integrate seamlessly with Norstar business communications systems to provide messaging, call management, faxing, voicemail and email.

CallPilot 100/150 – is the next-generation voice messaging system for Norstar. It is intended to replace Voice Mail Flash in the Messaging portfolio and meets the needs of price-sensitive customers with minimal applications requirements.

Norstar Automated Call Distribution (ACD) Systems – make call center capabilities realistic and cost-effective for businesses of most sizes.

Norstar Computer Telephony Adapter (CTA) Products – allow businesses to take advantage of the latest CTI applications.

Avaya Norstar ICS Fact Sheet

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