Telephone Set Types
Digital Endpoints
Business Series Terminals offer a feature-rich portfolio with enhanced capabilities that provide telephony solutions for a broad landscape of users, from high-volume call positions and executives to low-intensive users and small workgroups.
The Business Series Terminals are flexibly positioned for deployment on two system platforms – Norstar and BCM, providing both investment protection and a migration path between either system. The Business Series Terminals offer full integration with Norstar and BCM features, as well as integration with basic and advanced applications such as Messaging, Intelligent Contact Center, Computer Telephony Integration (CTI) and integrated voice and data solutions.
While the Business Series Terminals boast the industry leadership and strengths of the Norstar telephone portfolio, the portfolio also delivers value-added features, including:
Tilt Display – provides clearer viewing of information or message prompts on the LCD in different lighting environments.
Message Waiting Indication (MWI)/Visual Ringing Lamp – alerts the user of incoming messages or that their phone is ringing when they are on another call.
Headset Interface – is driven from the Digital Terminal Interface Chip (DTIC). Volume control for the headset is also provided. Operation of the headset is mutually exclusive, with handsfree operation. When a headset is connected, all operations normally associated with handsfree operation affect the headset. This includes on-hook dialing, volume control while active and muting.
Handsfree Interface – is programmed through the administration function and is supported by a microphone and loudspeaker.
External Ringer Interface – receives alerting signals that are routed to the external ringer jack as well as to the speaker in the telephone. This alerting signal can be amplified and connected to external speakers to provide an auxiliary ringer function for the telephone. The external speaker is connected with a two-wire modular telephone cord to pins 3 and 4 of the external ringer jack.
The portfolio also offers tilt display, new aesthetics, a streamlined footprint, new labeling strategy, an audio control center with a headset button and more.
T7100
The T7100 telephone is part of the Business Series Terminals portfolio. It has one programmable button and a 1 x 16 character alphanumeric display to provide call progress information. There are no display buttons (soft keys) on the T7100 and it does not support headset or Handsfree.
Features
- External ringer interface
- Message waiting indicator/visual ringing lamp
- LCD with Tilt Display – The one-line by 16-character display on the T7100 telephone provides call progress information. Each character is generated from a matrix of 5 x 7 LCD dots under control of a built-in controller chip on the module.
T7208
The T7208 telephone is part of the Business Series Terminals portfolio. It has eight fully programmable buttons, each with its own LCD indicator and a 1 x 16 character alphanumeric display to provide call progress information. There are no display buttons (soft keys) on the T7208.
Features
- External ringer interface
- Headset interface
- Hands-free interface
- Message waiting indicator/visual ringing lamp
- LCD with Tilt Display – The one-line by 16-character display on the T7208 telephone provides call progress information. Each character is generated from a matrix of 5 x 7 LCD dots under control of a built-in controller chip on the module.
T7316E
The T7316E telephone is part of the Business Series Terminals portfolio. It has 24 programmable buttons and a 2 x 16 character alphanumeric display that is menu driven and supported by three context-sensitive soft keys. The T7316E provides access to 24 memory buttons, 16 of which include multi-segment icons for fast and precise decision-making.
Features
- BCM and Norstar compatible
- Multi-line w/multi-segment call appearance icons
- 16 programmable buttons for lines/features/autodials
- 8 additional memory buttons for features/autodials
- Expandable by adding T24 KIM
- Integrated BLF/DSS
- Fixed buttons: feature, hold, release
- Two-line adjustable display w/soft keys
- Built-in speakerphone
- Message Waiting indication
- Time and date displayed
- Built-in headset
- Audio control center with mute, hands free, headset and volume bar
- Default features based on profiles
- Default line and hunt group assignment
- Retractable quick reference card
- Desk or wall mount
- Hearing aid compatible
BST Central Answering Position (T7316E + T24)
The BST Central Answering Position is an expandable desktop telephone that allows administrative assistants and emergency contact centers the ability to centralize and efficiently distribute calls.
By attaching the T24 Key Indicator Module (KIM) directly to the T7316E, office administrators, and emergency contact centers can transform the pace and efficiency of their operations while maintaining an exceptional level of customer service.
Features
- BCM and Norstar compatible
- Two versions of the T24 are available (Enhanced for line appearances and Ordinary for features and autodialers)
- Multi-line with multi-segment call appearance icons
- 24 programmable buttons for lines/features/autodials
- Busy Lamp Field/Direct Station Select support
- Multiple appearances of hunt groups
- Multiple line appearances
- 4 T24’s per T7316E without power supply
- 9 T24’s per T7316E with power supply
- Desk or wall mount
Business Series Terminal T7406E Cordless
The T7406E Cordless Telephone is a desk-centric mobility solution, designed for use in a small- to medium-sized enterprise site, branch office or franchise site.
The T7406E Cordless Telephone enables businesses to deliver better customer service while making employees more productive with workspace mobility.
Features
An integrated multiline phone, the T7406E leverages the features of the popular Business Series Terminals portfolio and has the following capabilities:
- 2.4 GHz ISM Band
- WiFi-“friendly” technology that enables the product to work in the vicinity of a wireless LAN with no interference
- Frequency-hopping spread spectrum (FHSS) available on 90 channels for each base
- Operating range of 350 meters (1000 feet) in outdoor clear line-of-sight
- Backward compatibility with all releases of Norstar ICS and BCM systems
- 64-bit standards-based security encryption
- Cellphone-like features such as a personal directory, key lock, handsfree speaker, back-light display and keypad, vibration notification
- Maximum site density is two (2) base stations, each accommodating up to four (4) handsets
- Nickel metal hydride battery delivers 4 to 5 hours of talk time or 36 hours of standby time
- Convenient features such as speaker phone, vibrate mode, 20-name directory, out-of-range alert, message waiting and signal strength indicator
- Accessories include a belt clip, handset charging cradle, external battery charger, and AC adaptor
Nortel Audio Conferencing Unit (NACU)
Designed in partnership with Polycom, the Nortel Audio Conferencing Unit (NACU) offers superior teleconferencing by using three microphones to provide 360 degrees of voice coverage. The Conferencing Unit is a full duplex hands-free unit.
This feature allows voice to be heard and picked up at the same time, providing faster response time and eliminating conversation “collisions” and losses. The unit has a Feature Key that allows access to many of the same features found on the Business Series Terminals. The NACU connects to the BCM system via a station port. The NACU supports both analog and digital.
