Case Study: Multi-Site IP Solutions
Background
Government organization with offices at multiple sites.
The Need
A comprehensive solution to provide their customers with a common contact point and the ability to process and share information
The Solution
Multiple BCM units connected with combination of VOIP and wireless communications between sites. One central number for customer and a coordinated numbering plan to enable quick and easy communications between departments.
The Result
A comprehensive solution to address the pain of multiple sites and systems. Increased productivity and customer satisfaction.
