Case Study: Corporate Office
Background
A mid-sized company in the oil and gas sector with branch offices and off site workers.
The Need
Need for expansion, IP capabilities, unified communications and emergency response number.
The Solution
Avaya BCM50 with digital trunking PRI service, unified messaging and full automated attendant.
The Result
Improved communication flow to all the users on the system means improved response time to the client. More features and options available for branch offices and mobile users. Clients are able to get responses to emergency numbers after hours. Expansion capability for the future on an IP based platform.
